Privacy policy – Kero Escapes
Last updated: October 22, 2025
At Kero Escapes, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to ensure your rights are protected.
1. Information we collect
We collect personal information that you voluntarily provide to us when you make a booking, contact us, or use our services. This may include:
Name, contact details (email, phone number, address)
Payment information
Booking details and preferences
Health information relevant to your participation in activities
Communication records
We also collect certain technical data automatically when you visit our website, such as IP address, browser type, and cookies.
2. How we use your information
We use your personal data to:
Process and manage your bookings
Communicate with you about your reservations and our services
Improve our offerings and customer experience
Comply with legal obligations
Send marketing communications if you have consented
3. Legal basis for processing (GDPR)
Our processing of your personal data is based on:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests, such as improving our services
4. Sharing your information
We do not sell your personal data. We may share your information with trusted third parties only as necessary to provide our services, such as:
Payment processors
Authorized partners and service providers
Legal authorities when required by law
5. Cookies and tracking technologies
Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Your rights under GDPR and CCPA
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability
To exercise these rights, please contact us.
7. Data security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from children under this age.
10. Changes to this privacy policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Contact us
If you have questions or wish to exercise your data rights, please contact:
Kero Escapes email: maria@keroescapes.fi or jani@keroescapes.fi
Thank you for trusting Kero Escapes with your personal information.